Terms of Service

Introduction

Welcome to Lunavelle. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing or using our website and placing an order, you agree to be bound by these Terms. Please read them carefully.

Orders and Acceptance

• All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
• We will send you an email confirmation once your order has been placed and another when it has shipped.

Prices and Payment

• All prices displayed on our website are in USD and are subject to change without notice. Applicable taxes and shipping fees will be added to the price of the products and will be displayed during the checkout process.
• We accept various forms of payment, including major credit cards (Visa, Mastercard) and PayPal. Payment must be received in full before an order is shipped.

Delivery

• We aim to deliver products within the estimated timeframe of 3-5 business days. However, delivery dates are estimates only and are not guaranteed. We are not responsible for any delays caused by the shipping carrier.
• Risk of loss and title for items purchased from Lunavelle pass to you upon our delivery to the carrier.

Cancellation and Withdrawal

You may cancel your order before it has shipped. Once an order has shipped, it cannot be canceled but can be returned in accordance with our Return Policy.

Returns and Refunds

Our return policy allows you to return products within 30 days of purchase. Please refer to our dedicated Return Policy page for detailed information on how to process a return and the conditions that apply.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lunavelle or its content suppliers and is protected by United States and international copyright laws. You may not use any content from our site without our express written permission.

Limitation of Liability

Lunavelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in California.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at [email protected].