Shipping Information

Delivery Timeframes

• Standard Shipping: Orders are typically processed within 1-2 business days. Delivery usually takes 3-5 business days after processing.
• Please note that delivery times may vary during peak seasons or due to unforeseen carrier delays.

Shipping Costs

• We offer free standard shipping on all orders over $35.00 within the United States.
• For orders under $35.00, a flat rate shipping fee of $5.95 will apply.

Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
• You can use this tracking number to monitor the progress of your delivery on the carrier's website.

Shipping Destinations

• Currently, Lunavelle ships exclusively within the United States. We are working to expand our shipping capabilities to other regions in the future.

Delivery Issues

• If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer support team at [email protected] as soon as possible. We will work with the carrier to resolve the issue.